Privacy Policy
Effective Date: 18 May 2025

At The Hot Water Hub., we value and respect your privacy. This policy outlines how we handle your personal information and the steps we take to keep it secure.

1. Overview

The Hot Water Hub is committed to safeguarding the personal data you share with us. This Privacy Policy explains the types of information we collect, how it is used, and the circumstances under which it may be shared.

2. Information We Collect

• Personal Details: We may collect your name, phone number, email address, and other contact details when you complete forms on our website.

• File Uploads: If you attach documents through our forms, we may store those files for processing your requests.

• Cookies & Tracking: We utilize cookies and similar tracking tools to enhance user experience, understand website usage, and deliver relevant content and advertising.

3. How Your Information is Used

We use your information for the following purposes:

• To deliver and improve the services we provide.

• To communicate with you about appointments, service updates, or promotional offers.

• To monitor and analyze site performance and effectiveness of marketing campaigns.

4. SMS/Text Messaging Consent

By submitting your phone number through our website, you agree to receive text messages from The Hot Water Hub, which may include appointment reminders, service updates, or promotional messages.

• Opt-In: You are automatically subscribed to receive messages when submitting your phone number via our forms.

• Opt-Out: You may unsubscribe from messages at any time by replying “STOP.”

• Message Frequency: The number of messages you receive may vary based on your interactions with us.

• Charges: Message and data rates may apply depending on your mobile service provider.

5. Sharing of Personal Information

We do not sell or rent your personal data. Your information is only shared:

• When required to deliver services you requested.

• To comply with legal or regulatory requirements.

SMS Consent Disclosure:
We do not share your SMS opt-in data or consent with third parties, except when required to deliver messaging services (such as SMS platforms or telecom partners). This data will never be sold or used for unrelated marketing purposes.No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

6. Data Protection Measures

We implement industry-standard security protocols to protect your information. While we strive to use commercially acceptable means to safeguard your data, no online transmission or storage system is entirely foolproof.

7. Your Rights

You may request access to the information we hold about you, and you can also request that it be corrected or deleted. To do so, please contact us at:

📧 Email: info@thehotwaterhub.com
📞 Phone: (856) 292-7771

8. Policy Updates

This Privacy Policy may be revised occasionally to reflect changes in our practices. The updated version will always be posted on our website with the new effective date.

9. Contact Us

For any inquiries or concerns related to this Privacy Policy, please reach out to us at:

📧 Email: info@thehotwaterhub.com
📞 Phone: (856) 292-7771